Viking Direct is a company that provides office supplies, furniture, technology products, and other workplace essentials to businesses and individuals in the UK and across Europe. They offer a wide range of products, including office furniture, stationery, ink and toner cartridges, printers, computers, and many more.
Viking Direct operates both online and through their catalogues, making it easy for customers to order products in a way that suits them best. They pride themselves on their fast delivery and excellent customer service, making it a popular choice for businesses and individuals looking for quality office supplies.
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Overview
Viking Direct is a leading supplier of office supplies, furniture, and technology products in the UK and across Europe. The company was founded in 1960 and has since grown to become a trusted provider of workplace essentials to businesses and individuals.
Viking Direct offers a wide range of products, including office furniture, stationery, ink and toner cartridges, printers, computers, and many more. They provide both branded and own-label products, giving customers a choice of quality and price points. Viking Direct operates through both online and catalogue sales channels, making it easy for customers to find and order the products they need.
In addition to their wide range of products, Viking Direct is also known for their excellent customer service and fast delivery times. They have a dedicated team of customer service representatives who are available to assist customers with their orders, and their delivery options range from next-day delivery to scheduled delivery dates.
Products
Viking Direct offers a wide range of products to cater to the needs of businesses and individuals in the UK and across Europe. Here are some of the categories of products they offer:
- Office Supplies: This includes a wide range of products such as paper, pens, notebooks, folders, envelopes, staplers, hole punches, glue, and much more.
- Furniture: Viking Direct offers a variety of office furniture such as desks, chairs, filing cabinets, bookcases, office partitions, and office storage solutions.
- Technology: They provide a range of technology products such as computers, laptops, printers, scanners, shredders, monitors, and projectors.
- Ink and Toner: They supply original and compatible ink and toner cartridges for printers from leading brands such as HP, Canon, Epson, Brother, and more.
- Cleaning and Catering Supplies: This includes a variety of products such as cleaning products, kitchen supplies, breakroom supplies, and more.
- Safety and Security: Viking Direct also provides a range of products to keep workplaces safe and secure, such as first aid kits, fire extinguishers, safes, and security cameras.
- Packaging and Shipping: They provide a variety of products such as bubble wrap, packing tape, mailing envelopes, boxes, and much more.
These are just some of the categories of products that Viking Direct offers. They have a vast selection of products that cater to the needs of businesses and individuals in various industries.
Price
Viking Direct offers a wide range of products at competitive prices. The prices of their products can vary depending on the category and the specific item.
In general, Viking Direct strives to offer products at affordable prices while maintaining a high level of quality. They offer both branded and own-label products, giving customers a choice of quality and price points.
Viking Direct also offers various promotions and discounts throughout the year, such as seasonal sales, bulk purchase discounts, and special offers on specific products. Customers can sign up for their newsletter to receive regular updates on promotions and discounts.
Additionally, Viking Direct has a Price Match Promise, where they will match the price of a product from a competitor if it is cheaper. This ensures that customers are getting the best possible price on their products.
Promotions & Discounts
Viking Direct offers various promotions and discounts throughout the year, allowing customers to save money on their office supplies, furniture, and technology products. Here are some examples of promotions and discounts that Viking Direct may offer:
- Seasonal Sales: Viking Direct may have sales during holidays and other special occasions, such as Black Friday, Cyber Monday, Christmas, and back-to-school season.
- Bulk Purchase Discounts: Customers can save money by purchasing products in bulk. Viking Direct may offer discounts for bulk purchases of products such as paper, ink and toner cartridges, and other office supplies.
- Special Offers: Viking Direct may have special offers on specific products, where customers can save money on items such as printers, laptops, chairs, and other office essentials.
- Loyalty Programs: Viking Direct has a loyalty program called “Viking Reward”, which allows customers to earn points for every purchase made. These points can be redeemed for vouchers, discounts, and other rewards.
- Newsletter Discounts: Customers who sign up for Viking Direct’s newsletter may receive exclusive discounts, special offers, and updates on new products and promotions.
Shipping & Returns
Viking Direct offers fast and reliable shipping to customers in the UK and across Europe. Here’s an overview of their shipping and returns policies:
Shipping:
Viking Direct offers next-day delivery on many products, as well as scheduled delivery dates for larger orders or items that require installation.
- They also offer free standard delivery on orders over a certain amount (which may vary depending on the location).
- Customers can track their orders online, and will receive updates on the status of their delivery.
Returns:
If customers are not satisfied with their purchase, they can return the item within 30 days of receipt for a full refund or exchange.
- The item must be returned in its original packaging and in a resalable condition.
- Customers can contact Viking Direct’s customer service team to arrange for the return of the item.
- If the item is faulty, damaged or not as described, Viking Direct will arrange for the item to be collected free of charge.
It’s worth noting that certain products may have specific returns policies due to their nature (e.g. technology products, furniture), so customers should check the details of each item before making a purchase.
Viking Direct Is Legit?
Yes, Viking Direct is a legitimate and well-established company that has been providing office supplies, furniture, and technology products to businesses and individuals in the UK and Europe for many years. They have a wide range of products and offer competitive prices, fast and reliable shipping, and excellent customer service. Viking Direct has a professional website and is registered with the relevant authorities in the UK and other European countries where they operate. Additionally, Viking Direct has positive customer reviews and has won awards for their customer service, indicating that they are a reputable and trustworthy company.
Where to Buy
Viking Direct products can be purchased online through their website at www.viking-direct.co.uk. Customers can browse through their extensive range of office supplies, furniture, and technology products, and order the items they need through their online store.
Viking Direct also has a catalog that customers can request to be sent to them, which allows them to browse through their products and place orders via phone or fax.
Additionally, Viking Direct has physical stores in several locations across Europe, including the UK, Ireland, Germany, France, and Spain. Customers can use their website to find the nearest store location to them and purchase products directly from the store.
Customer Support
Viking Direct has a dedicated customer support team that can assist customers with any questions, concerns, or issues they may have. Here are some of the ways that customers can contact Viking Direct for support:
- Phone: Customers can contact Viking Direct’s customer service team by phone on their UK customer service number or their international customer service number. The phone lines are open from Monday to Friday, 8:00am to 7:00pm and Saturday from 9:00am to 5:00pm.
- Live Chat: Customers can also use Viking Direct’s live chat service to speak with a customer service representative online. The live chat is available on their website during business hours.
- Email: Customers can send an email to Viking Direct’s customer service team at any time, and they will respond as soon as possible.
- Social Media: Customers can contact Viking Direct through their social media channels such as Twitter, Facebook, and LinkedIn.
In addition to these support channels, Viking Direct also has a comprehensive FAQ section on their website, which provides answers to common questions and issues that customers may have.
Pros & Cons
Pros:
Wide range of products: Viking Direct offers a vast selection of products to cater to the needs of businesses and individuals in various industries.
- Competitive pricing: Viking Direct offers products at competitive prices while maintaining a high level of quality. They also offer promotions and discounts throughout the year.
- Fast and reliable shipping: Viking Direct offers next-day delivery on many products and free standard delivery on orders over a certain amount, as well as scheduled delivery dates for larger orders or items that require installation.
- Excellent customer service: Viking Direct has a dedicated customer support team that is available to assist customers with their orders and inquiries. They also have a Price Match Promise and a comprehensive returns policy.
Cons:
- Limited physical stores: While Viking Direct has physical stores in several locations across Europe, they are not as widespread as some other office supplies retailers.
- No same-day delivery: While Viking Direct offers fast shipping, they do not currently offer same-day delivery on their products.
- Some products may be more expensive: While Viking Direct strives to offer products at competitive prices, some items may be more expensive than other retailers.
Conclusion
Viking Direct is a leading supplier of office supplies, furniture, and technology products in the UK and across Europe. They offer a vast selection of products at competitive prices, with fast and reliable shipping and excellent customer service.
Their wide range of products includes office supplies, furniture, technology, ink and toner, cleaning and catering supplies, safety and security products, and packaging and shipping supplies. Viking Direct offers various promotions and discounts throughout the year, making it easy for customers to save money on their orders.
While Viking Direct has some limitations, such as limited physical stores and no same-day delivery, they provide a reliable and popular option for businesses and individuals looking for quality office supplies and furniture.