About Virgin Holidays
Virgin Holidays is a British tour operator that specializes in creating holiday packages to various destinations around the world. The company was founded in 1985 and is a part of the Virgin Group, which is owned by British entrepreneur Sir Richard Branson.
Virgin Holidays offers a wide range of holiday packages, including beach vacations, ski holidays, city breaks, and cruises. They also offer packages to theme parks, such as Walt Disney World and Universal Studios, and other popular destinations like Las Vegas, New York, and the Caribbean.
In addition to their holiday packages, Virgin Holidays also offers a range of additional services, such as travel insurance, car rental, and airport lounges. They pride themselves on providing high-quality customer service and ensuring that their customers have a memorable and enjoyable holiday experience.
Virgin Holidays has won several awards for their services, including the British Travel Awards and the Travel Weekly Globe Awards. They also have a strong commitment to sustainability and have implemented several initiatives to reduce their impact on the environment.
Pros
- Comprehensive holiday packages: Virgin Holidays offers a wide range of holiday packages to various destinations, which include flights, accommodation, and transfers. This can make planning and booking a holiday more straightforward and convenient, especially if you are unfamiliar with the destination.
- High-quality customer service: Virgin Holidays prides itself on offering high-quality customer service, which can provide peace of mind when booking a holiday. They also have a dedicated team of experts who can provide personalized recommendations and assistance with planning your trip.
- Competitive pricing: Virgin Holidays is known for offering competitive pricing for their holiday packages, which can be a significant advantage for those looking to get the most value for their money.
- Sustainability initiatives: Virgin Holidays is committed to reducing their impact on the environment, and have implemented several initiatives to achieve this goal, such as reducing plastic waste and promoting sustainable tourism.
- Extra services: In addition to holiday packages, Virgin Holidays also offers additional services such as travel insurance, car rental, and airport lounges, which can further enhance your travel experience.
It’s worth noting that experiences can vary based on individual circumstances, and these are not the only potential pros of using Virgin Holidays.
Cons
- Limited destination options: While Virgin Holidays offers packages to various destinations around the world, their range of options may be more limited compared to other larger tour operators.
- Limited flexibility: Virgin Holidays packages are often fixed and pre-determined, which means that there may be less flexibility in terms of customization and adjusting your itinerary to your preferences.
- Hidden fees: Some customers have reported unexpected fees, such as resort fees or additional charges for upgrades, which can increase the overall cost of the holiday.
- Lack of transparency: Some customers have reported that information about the holidays, such as hotel locations and descriptions, was not fully transparent or accurate, leading to disappointment or frustration.
- Customer service issues: While Virgin Holidays prides itself on offering high-quality customer service, some customers have reported negative experiences, such as difficulty contacting customer service or unhelpful representatives.
It’s worth noting that experiences can vary based on individual circumstances, and these are not the only potential cons of using Virgin Holidays.
Highlights
- Range of holiday options: Virgin Holidays offers a wide range of holiday options, including beach vacations, ski holidays, city breaks, and cruises, making it possible to find a holiday that suits your preferences.
- High-quality customer service: Virgin Holidays is known for providing high-quality customer service and personalized recommendations, which can make the holiday planning process smoother and more enjoyable.
- Competitive pricing: Virgin Holidays offers competitive pricing for their holiday packages, which can be a significant advantage for those looking for good value.
- Sustainability initiatives: Virgin Holidays is committed to sustainability, and has implemented several initiatives to reduce their environmental impact. This can be a draw for those who are conscious of their environmental impact.
- Additional services: Virgin Holidays offers a range of additional services, such as travel insurance, car rental, and airport lounges, which can further enhance your travel experience.
- Awards and recognition: Virgin Holidays has won several awards and recognition for their services, which can provide assurance that you are booking with a reputable and reliable tour operator.
It’s worth noting that experiences can vary based on individual circumstances, and these are not the only potential highlights of using Virgin Holidays.
Range of holiday options
Virgin Holidays offers a wide range of holiday options to various destinations around the world. Some of the popular types of holidays that they offer include:
- Beach holidays: Virgin Holidays has an extensive range of beach destinations, including the Caribbean, Florida, the Maldives, and Mauritius.
- Ski holidays: For those interested in skiing, Virgin Holidays offers packages to some of the world’s top ski destinations, including resorts in the Alps, Canada, and the United States.
- City breaks: Virgin Holidays has packages to some of the world’s top cities, such as New York, Las Vegas, Dubai, and Hong Kong.
- Theme park holidays: Virgin Holidays has packages to theme parks such as Walt Disney World in Florida and Universal Studios in Orlando.
- Cruise holidays: Virgin Holidays offers a range of cruise packages to destinations such as the Caribbean, Mediterranean, and Alaska.
- Multi-centre holidays: For those who want to visit multiple destinations on one trip, Virgin Holidays has several multi-centre packages, which can allow you to explore different cities or countries in one trip.
In addition to these holiday options, Virgin Holidays also offers packages for special occasions, such as honeymoons and weddings. They also have a range of holiday packages specifically designed for families, including kids’ clubs and family-friendly accommodation.
Services:
In addition to holiday packages, Virgin Holidays offers a range of services to help enhance your travel experience. Some of these services include:
- Travel insurance: Virgin Holidays offers travel insurance to help protect you in case of unexpected events such as medical emergencies, trip cancellations, or lost baggage.
- Car rental: If you need to rent a car during your holiday, Virgin Holidays can help you find the best deals on car rental companies in your destination.
- Airport lounges: Virgin Holidays offers access to airport lounges to help make your travel experience more comfortable and enjoyable.
- Attraction tickets: If you are interested in visiting local attractions or theme parks during your holiday, Virgin Holidays can help you purchase tickets in advance, which can save you time and money.
- Currency exchange: Virgin Holidays can help you exchange currency before your trip or during your holiday, so you can have the local currency on hand when you arrive at your destination.
- Airport parking: Virgin Holidays can help you find the best deals on airport parking, which can be a convenient and cost-effective option if you are driving to the airport.
What Holidays are on offer?
Virgin Holidays offers a wide range of holiday options to various destinations around the world. Some of the popular types of holidays that they offer include:
- Beach holidays: Virgin Holidays has an extensive range of beach destinations, including the Caribbean, Florida, the Maldives, and Mauritius.
- Ski holidays: For those interested in skiing, Virgin Holidays offers packages to some of the world’s top ski destinations, including resorts in the Alps, Canada, and the United States.
- City breaks: Virgin Holidays has packages to some of the world’s top cities, such as New York, Las Vegas, Dubai, and Hong Kong.
- Theme park holidays: Virgin Holidays has packages to theme parks such as Walt Disney World in Florida and Universal Studios in Orlando.
- Cruise holidays: Virgin Holidays offers a range of cruise packages to destinations such as the Caribbean, Mediterranean, and Alaska.
- Multi-centre holidays: For those who want to visit multiple destinations on one trip, Virgin Holidays has several multi-centre packages, which can allow you to explore different cities or countries in one trip.
In addition to these holiday options, Virgin Holidays also offers packages for special occasions, such as honeymoons and weddings. They also have a range of holiday packages specifically designed for families, including kids’ clubs and family-friendly accommodation.
ABTA & ATOL Protection
As a member of ABTA (the Association of British Travel Agents), Virgin Holidays offers financial protection to its customers. ABTA provides a code of conduct for travel companies, and if a company goes out of business, ABTA provides a protection scheme that helps ensure customers are not left out of pocket. This protection covers packages that include flights, accommodation, and other travel services.
In addition to ABTA, Virgin Holidays is also an ATOL (Air Travel Organiser’s Licence) holder. This means that if you book a flight-inclusive package with Virgin Holidays, you are protected by the ATOL scheme. This protection ensures that you will be able to complete your holiday or receive a refund if the tour operator goes out of business.
Payment Methods:
Virgin Holidays accepts several payment methods, which may vary depending on the type of booking you are making. Here are some of the most common payment methods:
- Credit and debit cards: Virgin Holidays accepts most major credit and debit cards, including Visa, Mastercard, and American Express.
- Bank transfer: Customers can also make payments via bank transfer, although this may not be the quickest or most convenient option.
- Direct debit: For customers who want to spread the cost of their holiday, Virgin Holidays also offers a direct debit payment plan, which allows you to pay for your holiday in monthly instalments.
- PayPal: Some customers may also be able to pay for their holiday using PayPal, although this may not be available for all bookings.
It’s worth noting that the payment options may vary depending on the type of booking you are making and the terms and conditions of your specific holiday package. When booking with Virgin Holidays, you should check the payment options available for your specific booking to ensure you can use a method that is convenient for you.
My Virgin Holidays App:
The “My Virgin Holidays” app is a mobile app available for free on the App Store and Google Play Store. The app is designed to make it easier for customers to manage their holiday bookings and access important travel information on the go. Here are some of the features of the “My Virgin Holidays” app:
- My Booking: This feature allows customers to view and manage their holiday bookings, including flight details, accommodation information, and itinerary.
- Flight status updates: The app provides real-time flight status updates, including departure and arrival times, gate information, and delays.
- Destination information: The app provides information on the customer’s destination, including local weather, currency exchange rates, and top attractions.
- Online check-in: The app allows customers to check in for their flight and choose their seats.
- 24/7 support: The app provides 24/7 support for customers, including access to customer service representatives and emergency assistance.
Who is Virgin Holidays?
Virgin Holidays is a UK-based tour operator that offers a wide range of holiday packages to various destinations around the world. It is part of the Virgin Group, a multinational conglomerate founded by Sir Richard Branson.
Virgin Holidays was founded in 1985 and has since grown to become one of the UK’s leading tour operators. The company offers a range of holiday options, including beach vacations, ski holidays, city breaks, and cruises, as well as packages for special occasions such as honeymoons and weddings. They also have a range of holiday packages specifically designed for families, including kids’ clubs and family-friendly accommodation.
In addition to holiday packages, Virgin Holidays offers a range of additional services to help enhance your travel experience, including travel insurance, car rental, airport lounges, and attraction tickets. They are also committed to sustainability and have implemented several initiatives to reduce their environmental impact.